“Emotional Intelligence may be the best predictor of success in life.” ~ Time Magazine

You might care about Emotional Intelligence if you would like to be more effective and have more confidence handling…anyone who is pushing your buttons!

• it might be your kids or your spouse,
• or maybe it’s your boss,
• or it could be someone who reports to you who drives you crazy
• or maybe it’s a difficult resident, or that family member who is never happy
• or maybe it’s your referral source or a hot prospect

There are more buttons to push than we’re even aware of, so today I’m going to talk about techniques to identify our triggers and manage our reactions.

I got interested in Emotional Intelligence about twelve years ago.  With all the emphasis on IQ and academic achievements, I found it fascinating that a very different type of intelligence might be just as important.  And what about achieving high levels of both?  Now, that sounded to me like winning combination!  I love to read, to learn, and to study.  What has come to my attention is that what is really important is what one does with all that information.  I’ve been studying Emotional Intelligence with my end goal of making it teachable and usable.  With that goal in mind, I have developed a series of workshops to help people grow there own emotional intelligence and reach new peaks in both their personal and professional lives.  Welcome to the introductory installment of Emotional Intelligence:  Personal and Professional Transformation!

You might be wondering:   What can improving my Emotional Intelligence do for me?

Among other things, it will help you to :

• be more effective in your professional and in your personal life
• be able to better understand what you are feeling and why
• be able to have more control over what you feel and how you respond, rather than just reacting in the same old patterns
• have more friends or be able to develop better relationships with the friends you have now
• be able to do a better job at setting and achieving your short-and long-term goals
• be able to manage your STRESS

Sound good?  Then keep reading to learn more!

Now, I know that we all have dreams, we have goals, we have things that we want to do or want to have.  So I ask you, why do we care about things like diet and exercise, about our career and about making money, about traveling, about having the house, the car, clothes or jewelry? …and the list goes on and on…

I’m going to suggest that we all want to be “successful”, yet there are many definitions of “success”.  So, perhaps our true underlying driver is simply our desire to be HAPPY.

As I’m going to talk more about later, our brains are programmed to avoid those things that are painful and seek those things that are pleasurable.  Therefore, we seek success - regardless of how you measure it - in order to be HAPPY.

In this first section, we’ll learn what Emotional Intelligence is.  Next, we’ll learn what Emotions are.  We’ll overview the 15 Competencies of Emotional Intelligence and then we will look at the different competencies in more detail.  Through this process, you will learn the power and the value behind developing emotional intelligence and gain a little insight into your own paradigms as well!

What is Emotional Intelligence?

Definition:  One of the clearest definitions I have found is from the guru of Emotional Intelligence, by Daniel Goleman…

“Emotional Intelligence is the ability to Identify, Use, Understand and Manage Emotions.”

“Emotional Intelligence is Emotional Management” by Sonya Sullins

Emotional Intelligence can also be described as People Skills PLUS Self-Knowledge.  Researchers in the field say that 80% of Career Success is because of Emotional Intelligence.

Exploring and developing our emotional intelligence not only makes us happier, it makes us able to motivate ourselves, and help us to better manage stress in our lives, and helps us to effectively resolve conflict with others.

It gives us the skills to be able to encourage, comfort, discipline, and appropriately confront different kinds of people in the right way and at the right time in different situations.

And, it determines how well people listen to us and how well we are heard.

How does it do all of these things?  As we talk further, I think you will start to see the depth and breadth of EI.  Stay tuned to learn about our emotions - what they are and where they come from!

“We specialize in selecting, motivating and retaining top talent.  You will be able to enjoy the benefits of highly engaged, productive employees and fiercely loyal, devoted customers.  We take the guesswork out and you will know exactly what to do to gain a leading edge.”

“Our methods are scientifically researched and our solutions are proven to save you money - no more leaving hundreds of thousands of dollars, or more, on the table!”

SonyaSullins@hcmi.info or 877-HUMAN10

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FOR IMMEDIATE RELEASE

Contact: 

Sonya Sullins

Human Capital Management Institute LLC

Phone:  (608) 279-0691

sonyasullins@hcmi.info

www.SonyaSullins.com

Cure found for the “silent Killer”:  Employee Engagement is cure for tough economy

Madison, WI – August 12, 2009 – Sonya Sullins, Principal Consultant and owner of Human Capital Management Institute, today announced her engagement to speak at VCPI’s (Virtual Care Provider Inc) 2009 Client Connection & Technology Symposium in Milwaukee, Wisconsin.  This innovative Symposium will incorporate technology solutions and human capital solutions to build an engaged workforce, create fiercely loyal customers and maximize the efficiencies of technology in” Redefining the Culture of Care”.  Sullins will unveil her “S.T.E.P into Success…Status Quo is for Losers” program to top senior living executives, clients of VCPI, from throughout the nation on August 25, 2009. 

Jennifer Dossett, VCPI Account Manager says, “Human Capital Management Institute’s solutions should be mandatory in every organization.  We know our clients will love what Sullins has to offer!”  Although this event is closed to VCPI clients only, Sullins is offering her talk, pro-bono, to organizations or groups that feel they will benefit.  Those interested in learning if their organization or group can benefit from the talk should contact Sonya Sullins at SonyaSullins@HMCI.info or 877-HUMAN10.

Senior Living executives face many challenges – only made more difficult in these challenging economic times.  According to Gallup, 74% of employees report they are either indifferent or “actively disengaged” in their work at any given time.  Senior Living executives struggle with high turnover, which correlates strongly with disengagement.  Sullins will share strategies on how to attract, select and retain top employees.  Senior Living organizations that can do this will see their bottom line improve along with customer loyalty.  Human Capital Management Institute knows how to define what is not working in an organization and devise a plan to fix it.  Sullins knows that there’s no reason to believe tremendous outcomes cannot be achieved, because she sees her clients improve retention, productivity, safely, profitability and customer loyalty every day. 

“Actively disengaged employees suck the success out of the organization and the kill the morale of rest of the team.  You could say disengagement is a “silent” killer, like a cancer growing under the skin of your team.  Disengaged employees are more than unfulfilled; they are angry and feverishly sabotage every possible accomplishment.” 

Perhaps the most unique aspect of Human Capital Management Institute is the extended support offered to each manager and the teams they lead.  Says Sullins, “My goal is to provide effective, creative, revenue saving solutions for your business.  And, it is also my goal to truly change the lives of employees all over the nation.  There’s no reason anyone should have to live life hating his or her job.  It’s my job to help you love your job and value the contributions you make every day!”

Sonya Sullins is the Founder and Principal Consultant of Human Capital Management Institute.  In addition, she is an author and leads workshops, seminars and web-based trainings on various topics relating to the management and development of people.  For more information visit www.HumanCapitalManagementInstitute.com or call toll free 877-HUMAN10.

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